FAQs

Check out the following questions to clear up your doubts. If you have any other questions, don't hesitate to contact us.

  • 1

    Sample free?

    - +

    If you don’t need to custom logo or package design on the products, it will not charge any cost.
    Just tell us your freight collect account like DHL , TNT…, if you don’t have an account, it needs to charge Express fee properly.

  • 2

    What is MOQ?

    - +

    Stocked model 1pcs above
    Customized logo/package, MOQ 500pcs

  • 3

    Is the teeth whitening kit/Sports mouthguard suitable for all people?

    - +

    No, teeth whitening kit is Suitable for adults only, sports mouthguard have Adult and children.

  • 4

    Do I need to disinfect before using it?

    - +

    No, all the materials we use are imported from Japan Kuraray, medical grade.

  • 5

    Is teeth whitening light waterproof?

    - +

    Yes, IP67, only wired teeth whitening light.

  • 6

    If any defective mouthguard or teeth whitening kit, how do you deal with?

    - +

    We have a replacement for the defective products.
    Warn Tips: Any man-made damage we cannot refund and make up. Children's sports mouthguard, worn as much as possible under adult supervision, it needs boil DIY moulding.

  • 7

    How to check your products?

    - +

    For our all products, We will take a full inspection by professional QC personnel and machines.

  • 8

    Can I have my unique design (teeth whitening kit)?

    - +

    Yes, customer’s designs such as package, wavelength, light color, function, etc are welcomed.

  • 9

    Can I have my unique design (sports mouthguard)?

    - +

    Yes, customer’s designs such as package, logo, Material hardness, color, etc are welcomed.

  • 10

    Can you develop new product based on my requirement?

    - +

    Yes, We have a professional design R & D team, with structure, circuit and software engineers, can make products according to your requirements

  • 11

    Do you have a price list?

    - +

    We are a professional supplier of teeth whitening kit/sports mouthguard. All of our products are made according to different package and different artwork or decoration requirements. We don’t have a price list.

  • 12

    How long is your delivery time?

    - +

    Generally it is around 7 days if the goods are in stock. or it is 15-20 days if you need custom package, and according to quantity.

  • 13

    What is your terms of payment?

    - +

    Payment less than 1000USD, 100% in advance. Payment more than 1000USD, 30% T/T in advance ,balance before shipment.

  • 14

    What’s the custom order processes?

    - +

    Design–Making custom mould/logo/package.
    Samples–Making samples by your confirmed
    Confirm Order- confirm order after samples confirmed.
    Deposit– 30% deposit before mass production.
    Production arranged–we will process the production.
    Payment–after full inspection, balance before shipment.
    Shipping–we will ship the goods to destination port or by your forwarder.

Refresh Your Smile. Refresh Your Business.

Start Now